Privacy Policy

PRIVACY POLICY

Effective Date: September 14, 2026

Bureau of Nursing Arts LLC (“Bureau of Nursing Arts,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information may be collected, used, disclosed, retained, and protected when you visit bureauofnursingarts.com, use related registration pages, make a purchase, register for training, request patient-advocacy information, apply to become an instructor, or request equipment rental.

1. INFORMATION WE COLLECT

Depending on how you interact with us, we may collect:

• Identification and contact information, such as your name and email address.

• Registration information, including selected course, class date, attendance requirements, and certification-related details.

• Transaction information, such as products or services purchased, payment status, order number, billing information, and refund history.

• Rental information, including requested equipment, rental dates, pickup arrangements, condition records, and damage or loss information.

• Inquiry information submitted through contact, group-training, contract, advocacy, instructor, or rental forms.

• Communications and records relating to customer service, scheduling, and transactions.

• Technical information, such as browser type, device information, approximate location derived from an IP address, referral source, Website activity, cookies, and similar technologies.

Please do not submit medical records, Social Security numbers, complete payment-card details, or other unnecessary sensitive information through general Website forms.

2. PAYMENT INFORMATION

Payments are processed by third-party payment providers. We generally receive transaction details such as payment status, amount, purchase description, and limited payment-method information.

We do not intentionally collect or store complete payment-card numbers through our general Website forms. Payment providers process payment information according to their own privacy policies and security practices.

3. HOW WE USE INFORMATION

We may use information to:

• Process purchases, registrations, rentals, refunds, and payments.

• Send receipts, payment confirmations, class details, reminders, schedule changes, and service communications.

• Manage class capacity, attendance, prerequisites, and completion records.

• Respond to inquiries and accommodation requests.

• Evaluate instructor inquiries and business-service requests.

• Coordinate equipment rentals, pickups, returns, inspections, and applicable charges.

• Operate, maintain, secure, troubleshoot, and improve the Website.

• Detect fraud, misuse, security incidents, or unlawful activity.

• Maintain business, tax, training, certification, and legal records.

• Enforce agreements and protect the rights, safety, and property of customers, instructors, the business, and others.

• Comply with applicable legal obligations.

Transaction and service emails are used to administer a requested purchase or service. Marketing messages, if offered, will be handled according to applicable consent and opt-out requirements.

4. HOW INFORMATION MAY BE SHARED

We may share information only as reasonably necessary with:

• Website-hosting, ecommerce, payment-processing, email, scheduling, analytics, storage, security, and technology providers.

• Qualified instructors, facilities, contractors, or service providers who need information to perform authorized work.

• Certification or training-program administrators when necessary to provide the requested course or certificate.

• Professional advisers, insurers, auditors, or legal representatives.

• Government agencies, courts, law enforcement, or other parties when required by law or reasonably necessary to protect legal rights or safety.

• A successor organization in connection with a merger, financing, sale, restructuring, or transfer of business assets, subject to applicable law.

We do not state that information is “never shared,” because limited disclosure may be necessary to complete transactions, operate services, or comply with law.

We do not sell personal information for money. If our practices change in a manner that creates additional legal rights, we will update this Policy and provide any required choices.

5. COOKIES AND ANALYTICS

The Website and its service providers may use cookies or similar technologies for essential functionality, security, checkout, preferences, traffic measurement, and performance analysis.

Browser settings may permit you to restrict cookies. Blocking essential cookies may prevent parts of the Website or checkout from working properly.

6. DATA RETENTION

Information is retained only as reasonably necessary for the purposes described in this Policy, including providing services, maintaining training and transaction records, resolving disputes, enforcing agreements, and complying with tax, insurance, contractual, certification, or legal requirements.

Retention periods vary according to the type of record and applicable obligations. Information that is no longer reasonably needed will be deleted, anonymized, or securely disposed of when practical and legally appropriate.

7. DATA SECURITY

We use reasonable administrative, technical, and physical measures appropriate to the nature of the information we maintain. Payment pages and the main Website use encrypted HTTPS connections.

No website, email system, transmission method, or storage system can be guaranteed completely secure. We therefore cannot promise absolute security.

8. YOUR CHOICES AND REQUESTS

Subject to applicable law and reasonable identity verification, you may request that we:

• Provide information about personal information associated with you.

• Correct inaccurate information.

• Delete information that is not required for an ongoing transaction, legal obligation, safety purpose, or legitimate business record.

• Stop optional marketing communications.

Requests may be submitted through the Website contact form. We may retain information when reasonably necessary or legally required, and we may decline requests that are fraudulent, unreasonably repetitive, technically infeasible, or not required by law.

9. CHILDREN’S PRIVACY

The Website is intended for adults arranging services for themselves, their organizations, or participants under their supervision. It is not directed to children under 13.

Children under 13 should not submit personal information. A parent or legal guardian should complete any permitted registration involving a minor. If we learn that personal information was collected directly from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

10. HEALTH-RELATED INFORMATION

Patient-advocacy inquiries may involve health-related concerns. The general Website and contact forms are not intended for emergency communications or submission of complete medical records.

Unless expressly agreed in writing and legally applicable, use of the Website does not by itself establish a healthcare-provider relationship, and the Website should not be treated as a secure patient portal.

11. THIRD-PARTY LINKS AND SERVICES

The Website may connect to third-party payment, hosting, calendar, email, certification, analytics, or social services. Their privacy practices are governed by their own policies. We are not responsible for the privacy practices of services we do not control.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy to reflect changes in our services, technology, vendors, or legal obligations. The revised Effective Date will be posted with the updated Policy. Material changes will be communicated when required by law.

13. CONTACT

Privacy questions or requests may be submitted through the contact form at bureauofnursingarts.com/contact.